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This position is responsible for Employer Partner Program providing oversight and subject matter expertise, managing a portfolio of Employer Partners (EP) and growing EP membership. The Employer Partner program suite includes our national signature event, Inclusion Works, training, consulting, employer of choice certification, job board and knowledge assets hosted on the website and a new exclusive EP member portal.

The position will report to the Chief Financial and Business Officer and the President. You will be responsible for developing maintaining key relationships and partnerships with key organizations to align their members with the EP program. Our goal is to support employers on their journey to become an employer of choice to increase the human resource and career potential of First Nations, Inuit and Métis people.

About Indigenous Works

Indigenous Works, formerly the Aboriginal Human Resource Council, is an Indigenous, ISO certified, non-profit national social enterprise founded in 1988/99 as a recommendation from the 1996 Report on the Royal Commission on Aboriginal Peoples with a mandate to improve the inclusion and engagement of Indigenous people in the Canadian economy. We were incorporated in 1999 and in 2024 we are celebrating our 25th Anniversary. For 25 years, we have worked with companies and organizations to strengthen their performance and results in Indigenous employment, workplace engagement and inclusion. We have been recognized nationally for our leadership in workplace inclusion, strategies, research and program solutions.

We operate as an Indigenous social enterprise and non-profit business that is supported by fees from our community of Employer Partners, training, and consulting services. Our services help organizations to climb the Inclusion Continuum – a seven-stage road map that helps organizations showcase their commitment to becoming an Employer of Choice and Partner of Choice for Indigenous peoples. Organizations can choose to embark on the IW Employer of Choice Journey and Certification. We help organizations develop their knowledge capital, engagement and employment strategies and the performance measures to climb the Inclusion Continuum and to better prepare them to attract, retain and grow their Indigenous workforce.

Responsibilities

  • As the lead manager for the Employer Partner program, you will ensure the training, consulting and program services continue to be the ‘best in class’ for our members. You will ensure the efficient and professional operation of IW’s EP support team and services are working seamlessly for the EP members and organizational data and reports are managed in IW’s customer relation system (CRM).
  • You will play a key lead role in our annual national event, Inclusion Works 24 and the 25th Anniversary of IW.
  • You will have a role in Sales and Sponsorship team and you will manage a portfolio of Employer Partner providing the initial onboarding session and follow-up check-in sessions to ensure an excellent member experience.
  • You will develop your program expertise and knowledge with IW’s programs, systems and experts to deliver trustworthy advice, training and support to EP members.
  • Build long-term relationships with new and existing Inclusion Partners who are comprised of provincial and national organizations, sponsors, and clients.  
    Responsibilities

The Team

You will be supported by a team of professionals including EP Administrative Coordinator, Finance and Contracting support, Marketing support and our database manager. 

Education and Experience

Required

  • 3 or more years of progressive membership program experience, training and consulting experience, account management experience, sales experience or relevant experience
  • Post Secondary degree, diploma or equivalencies;
  • Knowledge of the human resource, diversity and ESG space;
  • You can demonstrate excellent customer experiences;
  • You are very organized and like to manage multiple priorities with varying deadlines and track the teams progress using CRM’s (customer relationship database);
  • You like people, communication and making presentations;
  • You have good knowledge of Indigenous people of Canada and an understanding of the social,
  • economic and reconciliation landscape;
  • You bring some experience and insights in the Indigenous employment, workplace and engagement domain
  • You like to work in a team environment with members across Canada;

Skills and Competencies

  • • Provide project direction as a team member and gather and coordinate information from 
    other team members;
  • Use the Internet to conduct research, access and disseminate information;
  • • Organize and manage multiple, concurrent assignments and projects; effectively taking 
    into consideration one's own workload and the workload and shifting constraints, impacts and priorities of the organization and your colleagues;
  • Provide input into marketing campaigns and utilize the market activities to drive membership 
    sales;
  • Good knowledge of membership practices
  • The ability to learn IW’s programs and models;
  • Good oral and written communications;
  • Effective time management skills;
  • Ability to collaborate with external partners;
  • Ability to measure performance impacts.

Important Notes

The interview process includes a Zoom interview.
This is a full-time permanent position starting immediately with a compensation package that is 
commensurate with experience and qualifications. Preference will be given to Indigenous candidates.

You will work from your home-based office with some travel expected to be 2-3 times per year.

Salary Range: $70,000- $90,000 yearly plus an excellent benefits package and performance plan is 
provided.

Application Process

Please submit your resume and cover letter to [email protected] on or before January 
12th, 2024.

Only qualified candidates will be contacted for an interview.

Additional relevant documentation will only be required after initial interviews are booked.